Position Title:HR Generalist
 
Date Posted: September 21, 2021
 
Job Location: Deforest, WI
 
Company Name: American Girl
 
Contact: Lisa Grinde
8400 Fairway Place
Middleton, WI 53562
(608) 830-4401
lisa.grinde@americangirl.com
www.americangirl.com
 
Description: Reporting to the Director of Human Resources, this position is responsible for the day to day Human Resource needs at the American Girl DeForest Distribution Center.  As the HR contact for multiple supervisors, this individual works to optimize people, processes and resources to attract, develop, engage and retain talent; create a great culture; and, maximize productivity.  The HR Generalist also provides coaching and guidance to employees at all levels of the organization. The will partner with leaders and employees to create an inclusive culture where all team members are included and able to grow in their role. 
 
This individual will also be responsible for the following:
  • HR Generalist for client groups in the DeForest Distribution Center. 
  • Strong partner and first point of contact to provide guidance, consultation, and direction regarding employee relations, performance management, development and staffing needs. 
  • Provide recommendations on sourcing and recruitment techniques to ensure we can recruit strong talent and fill seasonal hiring needs.
  • Responsible for investigation of conduct-related claims and administration of other disciplinary actions, including proper documentation and conducting of terminations.
  • Insures successful execution/integration of corporate initiatives such as performance management,  employee engagement survey, training, etc.
  • Works with leadership to assess individual, team and business performance needs, recommend, and/or deliver developmental and performance interventions including training, coaching and group facilitation.
  • Works with leadership to ensure a healthy workplace culture where wellness and safety are a critical business priority. 
 
EDUCATION & EXPERIENCE:
  • 3+ years of HR experience with expertise in employee relations
  • PHR and/or SPHR certification preferred.
 
KEY SKILLS AND COMPETENCIES
  • Strong background in employee relations ideally in a distribution/warehouse environment, including experience with performance management & employee engagement. 
  • Knowledge of Human Resource principles and practices.  Knowledge of State and Federal laws pertaining to employment.
  • Bilingual skills preferred.  Fluent written and verbal communication skills in both English and Spanish.
  • Strong organizational, communication and interpersonal skills.  Experience leading several projects within tight timeframes with minimal supervision.
  • Ability to deal with ambiguity, identify creative resource solutions and align individual and business expectations in a fast paced, dynamic environment. 
  • Must have ability to build strong rapport and trust with individuals at all levels of the organization in order to resolve conflict, elevate employee performance, and lead or implement change.  
  • Manage conversations and communicate key messages in a calm, empathetic, but direct manner.  Able to influence without direct authority when coaching employees and management.
  • Constant problem-solving regarding employee FMLA, ADA, and other legal issues with support on more complex issues
  • Ability to take ambiguous and/or incomplete information/concepts/situations/dynamics and transform it into clear and easily understandable information.  Must be able to assess problems and identify appropriate solutions. 
  • Work effectively and efficiently in a fast paced, high stress environment, managing multiple projects with competing deadlines and priorities.
  • Ability to be on-site daily in Deforest and travel to the Middleton location as needed to support employees and leaders.

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