Position Title:HR & Benefits Generalist
Date Posted: July 2, 2021
Job Location: City of Janesville
Company Name: City of Janesville
Contact: Susan A. Musick
18 N. Jackson Street
Janesville, WI 53547
(608) 755-3080
The citizens of Janesville choose this community, not just as a place to live, but as a place to realize life’s opportunities. We strive to sustain a community culture where differences are recognized, understood, and appreciated. As such, the City of Janesville recognizes the importance of developing an environment where diversity is not merely accepted but embraced and celebrated. As public servants, we believe everyone has the right to be treated with dignity and respect. To this end, we will diligently recruit and retain the most talented employees in an environment that fosters maximizing one’s potential. Therefore, we encourage individuals from all backgrounds, perspectives, and experiences to consider employment with the City of Janesville and serve the residents of “Wisconsin’s Park Place.”
Under general administrative supervision of the Human Resources Director, this position performs responsible, professional support in all areas of the Human Resources Office. This position provides support in administering benefit plans, employee and labor relations, recruitments in accordance with fair employment standards, retention, employee training programs, and other Human Resource functions. Work is performed within the framework of established procedures, policies, rules, and regulations under the direction of the Human Resources Director.
Reports to: Human Resources Director
Supervises: None.  May provide work assignments to Office support staff.
Has work contacts with City elected and appointed officials, Department, Division, and Office heads, employees, outside governmental agencies, medical plan partners, third party administrators and insurance companies, labor union representatives, and the general public.
The essential functions or duties listed below are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position.
  1. Assists the Human Resources Director with administering assigned benefits plans, determining eligibility and contribution levels, enrolling employees and their dependents, maintaining proper documentation, handling communications with third party administrators and insurance companies, and working with medical plan partners to implement plan changes.
  2. Communicates with employees and departments concerning benefits; resolves disputes and problems with coverage, bills, and/or eligibility; acts as contact for benefits inquiries; responds to inquiries on policies, procedures and applicable federal, state, and local legislation.
  3. Assists with the administration of employee benefits policies and forms.
  4. Assists with annual open enrollment materials and may conduct individual and group new hire benefit orientations. 
  5. Manages Family and Medical Leave and HIPAA policies and maintains required records and logs.
  6. Assists hiring managers with the recruitment process by fair employment standard practices and uses online recruitment software; prepares and posts job vacancy announcements/advertisements; enforces hiring procedures; coordinates and conducts interviews and schedules physicals and drug screens. 
  7. Conducts group and individual new employee onboarding, which includes, but is not limited to, new employment documents, review of City personnel and other related policies, enrollment into City health plan coverage and other benefits, and new hire training.
  8. Assists in labor negotiations with employee representatives of the City’s three (3) bargaining units; represents City objectives and requirements, assists in the administration, interpretation, and enforcement of provisions of collective bargaining agreements. Conducts related research as necessary. 
  9. Develops, evaluates and modifies job descriptions; conducts job audits and analyzes results for proper job classification; recommends revisions to position classification.
  10. Advises and interprets personnel policies and labor agreements with all City departments. 
  11. Attends job fairs and other recruitment attracting events; prepares and updates communication materials for recruitment events.
  12. Reconciles monthly health, dental, vision, disability, and life insurance invoices with employee premium contributions.
  13. Conducts and/or coordinates HR-related employee training and development programs; researches appropriate trainers, prepares the annual training catalog; maintains employee attendance through-out the year; prepares annual training report. 
  14. Provides input on new hires, evaluations of job performance, promotions, demotions and discharges of employees in the Human Resource Office. May recommend job training and personnel actions.
  15. Completes personnel related projects, surveys, and reports in compliance with laws, rules, and other local, State, and Federal regulations.
  16. Provides effective and efficient customer service and promotes and maintains positive organizational relations.
  17. Follows all safety regulations, policies and procedures. Reports all unsafe conditions and accidents to the supervisor immediately whenever possible, but no later than the end of the employee’s work shift. Follows recognized safe work practices.
  18. Performs other special projects, and other duties as assigned or required during and after regular business hours, including providing support as a part of any City response to essential or emergency operations.  
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
  1. Graduation from an accredited college or university with a bachelor’s degree in human resources management, industrial relations, public, or business administration, or a closely related field and one (1) year of progressively responsible Human Resources administration experience is required.
  2. SHRM-CP or SHRM-SCP certification desirable. 

Knowledge of:
  1. Thorough knowledge of the standards, principles, practices, methods, and techniques of human resources administration, benefits, and safety management.
  2. Knowledge of related Federal, State, and local laws governing municipal human resources activities, such as FMLA, FLSA, ADA, etc.
  3. Knowledge of municipal governmental organizations, policies, and functions.
  4. Knowledge of self-insurance plan theory, methods, and administration.  
  5. Knowledge of, or the ability to learn, online recruitment software.
  6. Knowledge of, and ability to, execute safety practices and procedures.
Skill in:
  1. Excellent oral and written communication skills.
  2. Intermediate proficiency in computer skills, including Word, Excel, Outlook, PowerPoint, and Access in a Windows environment. Knowledge of Neogov human resources applications helpful.
  3. Excellent organizational, analytical, judgment, and problem-solving skills, and detail-oriented.
  4. High level of accuracy and attention to detail.
  5. Strong interpersonal and customer service skills.
  6. Strong ethics base built on integrity, honesty, and respect.  
and Ability to:
  1. Ability to effectively research current or upcoming issues by utilizing current literature, professional publications, and the internet. Ability to apply this research to a municipal organization.
  2. Ability to establish and maintain effective working relationships with Department and Division Heads and staff, City employees, health plan partners, third party administrators and insurance companies, outside governmental agencies and the general public.
  3. Ability to make and implement decisions independently while at the same time, ability to cooperatively work as part of a team.
  4. Good ability to communicate effectively, both verbally and in written form with Office staff, Department, Division, and Office Heads, employees, health plan partners, third party administrators and insurance companies, outside governmental agencies, and the general public. 
  5. Ability to compose correspondence and reports in a clear, concise, logical, and effective manner, utilizing proper grammar, punctuation, sentence structure, and tone.
  6. Ability to work independently with minimum supervision, manage time effectively, and meet assigned deadlines. 
  7. Ability to timely formulate, organize, plan, and implement effective projects and programs.
  8. Good ability to gather and analyze information.
  9. Good ability to complete reports and maintain records.
  10. Good ability to identify and resolve problems in a timely manner. 
  11. Ability to organize work, set priorities, multi-task, meet critical deadlines, and follow-up on assignments with a minimum level of direction.
  12. Ability to be adaptable to the changing needs of the Office and organization. 
  13. Ability to work with others in a positive, supportive fashion to solve problems, generate ideas, and accomplish department and City goals; have a positive record of team-building, including a reputation for dealing fairly and effectively with all employees.
  14. Ability to maintain a high level of confidentiality and integrity, possess a high level of integrity, and adopt a professional work ethic, demonstrate tact and decorum, and exemplify a positive, welcoming, and friendly attitude to all.
  15. Ability to conduct all business and working relationships in an accurate, fair, equitable, and highly ethical manner.
  16. Ability to work under pressure in a fast-paced environment with fluid priorities, frequent interruptions, and multiple, sometime competing, work assignments, with accuracy and attention to detail; must be able to organize work, adapt to changing priorities, meet critical deadlines, and follow-up on assignments with a minimum amount of direction.
  17. Have or ability to obtain a valid state-issued driver’s license. 

Machinery and equipment including computers and other standard office machines, phones, fax machines, printers, copiers, scanners.
The physical demands described here are representative of those that must be met by any an employee to successfully perform the essential functions of this job. 
While performing the duties of this job, the employee regularly works in an office environment.   An individual in this position is frequently involved in sedentary work, which requires sitting for the majority of the time.  This position occasionally walks, stands, stoops, kneels, crouches, crawls and exerts up to 25 pounds of force by lifting, carrying, pushing or pulling objects. The employee is frequently required to see/observe, talk/speak and listen/hear; use hands and fingers to operate equipment including repetitive arm, wrist, hand and eye movements are included.  There is frequent twisting, reaching, wrist turning and grasping.  The employee may be required to climb or balance. 
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.  Hand-eye coordination is necessary to operate computers and various pieces of equipment.  Employee is required to use cognitive ability to reason, analyze and verbalize thoughts and ideas.  Requires the ability to recognize and identify similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials or tasks.
The employee may, on occasion, be exposed to outside weather conditions, including extreme heat and extreme cold.  The employee may work near moving mechanical parts in precarious places; and may be exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and vibration.  The working conditions in the office environment are comfortable.  The noise level in the office environment is generally quiet to moderately noisy. 
The above statements are intended to describe the general nature and level of work being performed by people assigned this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, or is responsive to the needs of the City of Janesville. 
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The City of Janesville, Wisconsin, is an Equal Employment Opportunity Employer.  In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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