Wisconsin State SHRM Conference
October 3-5, 2012
Kalahari Resort and Conference Center
Wisconsin Dells, WI
Keynote Speakers
Steve Gilliland
Steve Gilliland, CSP
Making a Difference

Steve Gilliland, CSP, uncovers the secrets to Making a Difference. In his down-to-earth, humorous style, Steve shares fresh perspectives and practical strategies to help you become strategic partners, administrative experts and employee champions. He gives you personal antidotes and useful tools to meet and defeat the challenges at work and what it takes to perform better and more consistently as a human resource professional. This session will demonstrate what it takes to be an influential person and accentuate human capital.

Workplace Application: This presentation is aimed at helping human resource professionals improve performance and deliver results within their organization.

  • An inspiring look at how to be driven by purpose, passion and pride to enhance employee engagement.
  • To understand the leadership knowledge, skills and attributes necessary to have people follow your vision
  • Learn how to improve communication, improve performance, and create a more revitalizing work environment
  • To find your “leadership voice” that will influence the people and motivate them to be more productive

Steve Gilliland is one of the most in-demand and top rated speakers in North America. He has been working with meeting planners and speakersbureaus since 1999 to entertain, educate and inspire audiences all over the world. Recognized by his peers as a master storyteller and brilliant comedian, his appeal transcends barriers of age, culture and occupation. Steve’s interactive and entertaining style helps audiences connect and relate as he shows them how to open doors to success in their careers, their relationships and their lives. He speaks to more than 250,000 people a year and has shared the platform with numerous dignitaries. Over two million people have heard him speak, with his audiences crossing over 29 differentindustries. Steve has the distinction of speaking in all 50 states and in 15 countries. As one newspaper stated, “Steve is what happens when the humor of Ron White collides with the inspiration of Zig Ziglar.”

In addition to his brilliant speaking career, Steve is an accomplished author, which is evidenced by his book Enjoy The Ride™ being on the publisher’s best seller list for five consecutive years and being named Author of the Year in 2010. His thought-provoking writing style makes his articles a favorite with nationally prominent magazines. He influences the lives of millions through his keynote speeches, books, CDs and DVDs. An extensive array of these products has been utilized by small businesses, Fortune 500 companies, U.S. and Canadian government agencies, churches, school districts and nonprofit organizations. Speaking the language of active business leaders, his books and CDs identify practical lessons that grow people and their businesses.

Steve built a multimillion-dollar company from the ground up on the same philosophy he expounds to his audiences. If you continually learn more about your company, your industry, your customer and yourself, you will always be a leader. You will be purpose-driven rather than process-driven, and you will make a difference. His motto is straightforward:“If you take care of people, the business will follow.” Implementing this principle, he has helped people grow their businesses and expand their lives by teaching them to rethink their work, their relationships and themselves. He was recognized by Who’s Who for Speakers and Business Professionals, and his company was acknowledged by the Pittsburgh Business Times as one of the fastest growing privately held companies in the region.

Steve was born in Pittsburgh, Pennsylvania, lives in Mocksville, North Carolina, and travels the world. He graduated from Butler High School (PA) and received his bachelor’s degree from Grove City College (PA). He is a proud grandpa, devoted father of four boys and a loving husband to his wife, Diane. Steve learned great compassion for people and a commitment to a hard-work and balanced-life ethic at the knee of his highly principled Christian mother and stepfather. Whether Steve is speaking at an event, writing about current issues that impact people or leading his own employees, he is not just a person who challenges people to change, he motivates them to do so.

Everyone who hears his message leaves with a renewed sense of enthusiasm for who they are and for what reallymatters.

Saint Mary’s University of MinnesotaThank you to our Sponsor of the Keynote Speaker, Steve Gilliland, Saint Mary’s University of Minnesota.

Steve Robbins
Steve Robbins, PHD
Unintentional Intolerance: What NICE People Need to Know
Unintentional Intolerance refers to the manner in which nice, well-meaning people (and organizations) go about potentially excluding others and others’ ideas, even when they want to include them. Research and experience tell us that we all have biases that we are often unaware of, or think little about. And these biases influence our decision-making, behaviors and attributions of others on a daily basis. Could we be making "bad" decisions and engaging in exclusive behavior without knowing? Could we being throwing away creative ideas and the next big innovation? The answer is, "Yes." Dr. Robbins explores the "how’s" and "why’s" surrounding unintentional intolerance in this interactive, humorous and eye-opening presentation, and also gives the antidote for such behavior.

  1. Culture:  Lenses and Filters for Interpreting the World
  2. Social Justice and Creativity/Innovation frameworks for diversity & inclusion
  3. Cognitive Science, “The Efficiency Principle” and closed-mindedness
  4. Cognitive Dissonance and how we respond to inconsistencies
  5. Mindlessness:  An efficient yet sometimes troubling cognitive process
  6. Multiple Redundant Messages and the concept of branding/stereotyping
  7. Mindfulness + Knowledge: The antidote for Unintentional Intolerance
  8. The workings of the human brain:  Change takes practice
  9. The Big Context:  Creativity, Connections and Caring About Others
  10. The power of “What if?” to spur open-mindedness and inclusion

A powerful storyteller with a powerful story to tell, Dr. Steve L. Robbins has an unmatched ability to inspire people even in the midst of disrupting and challenging the way they think about the world. Born in Vietnam, Dr. Robbins immigrated to the United States when he was five years old. He and his mother faced many challenges as Vietnamese immigrants in a new land, during a time when there was much anti-war and anti-Vietnamese sentiment.

Working through and rising out of the challenges of poverty, discrimination and the tough streets of Los Angeles, Dr. Robbins now brings insightful perspectives on issues of leadership, inclusion & innovation, and the power of caring. Drawing upon a compelling life journey, his talks and workshops are filled with intriguing stories, laugh-out-loud humor and a keen understanding of human behavior.

Dr. Robbins uniquely knows how to simultaneously challenge and motivate people with a dynamic use of story-telling, humor and extensive knowledge of pertinent issues and concepts. The inclusiveness and power of his message are why organizations like Pepsico, Kraft Fodds, McDonald’s, Disney, Nordstrom, Boeing, Toyota, Honda, Wells Fargo, Mayo Clinic, NASA, the National Security Agency, US Navy, Microsoft, Chevron, and numerous others call on Dr. Robbins to inspire, educate and prepare their people for the exciting challenges of a 21st century world.

Dr. Robbins' unique concept of "Unintentional Intolerance" has captured wide acclaim from numerous audiences and organizations across the United States. An approach that does NOT blame or point fingers, it challenges individuals and organizations to be more open-minded, mindful and intentional about inclusion and valuing people for their unique gifts, abilities and experiences.

Dr. Robbins received his undergraduate degree from Calvin College, and his masters and doctorate from Michigan State University’s top-ranked Department of Communication. His background in communication, socio-psychology and cognitive neuroscience drive his work with individuals and organizations – the core of the work is about understanding human behavior in a world full of human differences.

Anthem Blue Cross and Blue ShieldThank you to our sponsor of the Keynote Speaker, Steven Robbins, Anthem Blue Cross and Blue Shield.