Position Title:Director of People Services (Human Resources)
Date Posted: June 25, 2019
Job Location: Hartford, WI
Contact: Human Resources Department
10950 Grandview Dr., Ste 200
Overland Park, KS 66210
(913) 905-4067
Description: Director of People Services (Human Resources)
We are a fast-growing organization looking for someone who is as passionate about our employees’ experience & engagement as we are! As our Director of People Services, you will lead all initiatives related to maintaining and enhancing the company’s overall high-performance culture by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. We are looking for a proven leader who can effectively mobilize & motivate the company to achieve extraordinary results. You will also collaborate cross-functionally with department leaders to ensure our People Services team stays in lock-step with the business. 
In this role, you will: 
  • Provide people management and mentorship to our People Services team (Employee Relations, Talent Acquisition, Payroll and Benefits, Compliance).      
  • Understand role expectations and being a good human, knowledge, skills & abilities for each role, performance and behavioral expectations.
  • Develop and lead talent/performance review & planning process.
  • Drive succession planning.
  • Create & execute compensation strategy.
  • Oversee, approve, and finalize bi-weekly and off-cycle payrolls.
  • Actively participate in benefits evaluation and administration.
  • Partner with legal heavily on employment law strategy.
  • Provide effective direction, counsel and advice to management on the interpretation and application of standard HR policy and practice, employment and labor laws (i.e. EEOC, ADA, FMLA, HIPAA, etc.)
  • Travel frequently to our office locations to keep a pulse on the organization.
The QUALIFIED candidate has:
  • A Bachelor’s Degree in Human Resources or a relevant field of study, required.
  • A Master’s Degree and/or related Human Resources certifications, preferred.
  • 4+ years’ experience leading a People Services/Human Resources department at a company with 1,000+ employees.
  • 10+ years of experience in the human resource field or an equivalent combination of education and experience in the human resource field.
  • Strong understanding of the interviewing process, talent acquisition and management, and retention strategies.
  • Mastery of compensation, payroll & benefits strategy, implementation, and evaluation.
  • Hands-on experience with workforce planning.
  • Proven ability to successfully lead a robust People Services team.
The ROCK STAR candidate is:
  • A natural leader. You are passionate about managing a high-performing team, and excited to support each team member in their career development. Understanding everyone is on their own journey.
  • An open-minded collaborator. You have a unique (and valuable) perspective that you are able to seamlessly blend with new environments.
  • Able to check their ego at the door. You can give & receive productive feedback, and know that objectives are most effectively made as a team.
  • Software or healthcare technology experience preferred.
Have HEART. To work here, you must be:
  • Humble – self-aware and respectful
  • Effective – measurably move the needle & immeasurably add value
  • Adaptable – innately curious and constantly changing
  • Remarkable – stand out in some way
  • Transparent – open and honestly sharing knowledge

Essential Functions and Responsibilities of the job include but are not limited to:

  • Maintains the work structure by updating job requirements and job descriptions for all positions.
  • Administration of onboarding, termination, HRIS approvals and corrective action documentation.
  • Leads and coaches our Talent Acquisition Department to establish and maintain a recruiting, testing, and interviewing program; counseling managers on candidate selection; analyzing exit interviews for areas of improvement; recommending changes; aligning hiring strategy with budget.
  • Develops and conducts orientation and training programs to prepare team members for assignments that reinforce company culture.
  • Maintains a compensation and total rewards plan by conducting periodic compensation surveys; scheduling and conducting job evaluations; monitoring, scheduling, and approving individual pay actions; recommending, planning, and implementing pay structure revisions.
  • Ensures planning, monitoring, and appraisal of team member work results by training managers to coach and counsel team members.
  • Maintains team member benefit programs and informs team members of benefits by studying and assessing benefit needs and trends; recommending benefit programs to the Director of People & Culture; directing the processing of benefit claims; designing and conducting educational programs on benefit programs; tracking and reporting to ensure compliance with Federal and State mandates.
  • Ensures legal compliance by monitoring and working with the Information Security and Risk Management Teams in implementing applicable human resource federal and state requirements; guides the on-site management teams in conducting investigations and maintains records of these investigations.
  • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
  • Directs and manages Regional People Services Managers as well as the Corp. People Services team.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • In conjunction with the Information Security and Risk Management Teams, manages all workers compensation claims including reporting, managing, and tracking all claims.
  • Manages HRIS and trains on-site managers and supervisors on the utilization of the HRIS; recommends HRIS configuration improvements to the Director of People & Culture and participates in the implementation and roll out of those changes.
  • Assists in tracking, gathering, and reporting of Federal and State human resource reports, including the EEO-1, 5500s for benefit programs, etc.
  • Manages the leave of absences with on-site personnel to ensure compliance with State and Federal guidelines, including tracking and engaging in the interactive process with the respective team member.
  • Fosters and promotes company culture and vision through the relationships with on-site managers and supervisors as well as participation in company events as well as visits to other locations and corporate departments.
  • Other projects and duties as assigned by the Director of People & Culture.

Health Benefits & More

Medical, Dental and Vision Insurance, 401k, and generous Paid Time Off are offered with this position. Casual dress code and flexible work hours. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, and use hands and fingers to handle or feel. The employee is frequently required to talk or hear. The employee is regularly required to stand and walk and may occasionally be required to lift up to 20 pounds. The vision requirements include: close vision, distance vision, depth perception and ability to adjust focus.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
symplr is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following EEO Is The Law Poster.

As an ongoing commitment to reasonably accommodate individuals with disabilities, symplr has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to call 281.863.9500 if further assistance is required.

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