Position Title:Human Resources Manager
 
Date Posted: August 13, 2018
 
Job Location: Madison
 
Company Name: Legacy Ventures/Sheraton Madison
 
Contact: Paula Rauenbuehler
706 John Nolen Drive
Madison, WI 53713
1 (608) 251-5672
paularauenbuehler@sheratonmadison.com
www.lvmgt.com
 
Description:

Company Overview:

Legacy Ventures (http://www.lvmgt.com) responds to unique market opportunities while enhancing the built environment. The company was founded in 1995 as a real estate development firm in Downtown Atlanta. Through the years, it has cultivated competencies in hotel management, restaurant management, asset management, finance, sales, marketing, design, and construction. Today, this breadth of in-house disciplines fortifies the firm’s ability to anticipate, plan and execute successful projects.

 

Fluency across multiple real estate uses, commitment to quality and the ability to work with partners and local governments have enabled Legacy to define and develop innovative projects in senior housing, residential and retail uses in addition to its core focus in hospitality and urban mixed-use. Projects have ranged in size from $500,000 restaurants to $100 million developments. Many have had city-center locations and were only possible with complex capital structures. The company is known for historic and adaptive reuse projects as well as for new construction.

 

As Legacy enters its third decade in business, it celebrates both its past, and its future. The company has received significant recognition including MIT Center for Real Estate's primary award, Hilton Hotels Corporation “Multi-brand Developer of the Year” and Downtown Atlanta’s “Economic Impact Award.” Recent assignments include two full service hotel developments. Legacy embraces its entrepreneurial, community and creative underpinnings and will continue to reach for excellence in the built environment.

Summary: The Human Resources Manager (HRM) will work with each Company entity to support associate relations, benefit administration, staff recruitment, worker’s compensation claims, and training and auditing of property based HR staff. The ideal candidate will be an individual capable of keeping the HR department in an organized and procedurally detailed fashion, and operate in a manner that lines up strategically with Legacy Ventures ideology and beliefs. This is a full-time exempt position. The HRM will report to the hotel General Manager with indirect reporting to the Corporate Director of Human Resources.
Essential Duties and Responsibilities: include the following. Other duties may be assigned by supervisor as needed.

Associate Relations
• Develops, supports and administers an effective associate relations program to include associate grievance process, coaching and counseling process and recognition programs.
• Demonstrate behaviors that include fairness, respect, inclusiveness, empathy, integrity and ethical conduct.
• Respond and investigate all associate relation issues such as complaints, harassment allegations and civil rights complaints, timely and confidentially.
• Fosters a work climate and culture in which each person is accepted and has the opportunity to grow and develop.
• Ensures that all training programs are executed per company or brand standards
• Ensures there are effective associate recognition, and incentive programs in place and effectively managed.
• Manages annual performance review and feedback process for the company employees at the property, per company guidelines.
• Demonstrates managerial leadership by addressing conflicts/challenges promptly and confidentially.
• Cooperates by adapting to team needs and is flexible in resolving challenges.
• Builds collaborative relationships across the organization with stakeholders for resources, information and decisions.

Benefit Administration
• Oversees the enrollment, billing and auditing of the company’s benefits plans for the hotel staff at the property. Works with plan administrators and outside consultant partners to ensure timely delivery of benefits enrollment options and information.
• Responsible for communicating and maintaining benefits program information / records to ensure easy access to information for all team members, while controlling costs, through monthly auditing process.
• Administers annual open enrollment and communications to team regarding FAQ, deadlines, etc. with Plan Administrators and consultants.
• Administers new employee enrollment and qualified events for existing employees.
• Administers and reconciles group insurance monthly billing options timely.
• Maintains company census, and regulatory reporting and filing requirements


Recruitment
• Coach and support management through a variety of HR related focus areas: recruitment, associate on-boarding, succession planning, associate development, performance management, etc. Executes Company required pre-employment processes including:
o Workstyle testing for potential new manager hires.
o Pre-employment background / credit checks according to position requirements.
o Pre-employment drug testing
o Pre-employment reference checks
o Preparing and extending job offers for property level positions.(Managers require corporate VPO approval)
• Provide support and guidance for all phases of work force planning including new hires, temporary staffing, transfers and exits. Engages in outreach and recruitment activities.
• Develops a cost effective recruitment plan utilizing resources such as, i-enroller, LinkedIn, social media, and other resources
• Create and support internship programs as appropriate.

Training
• Conducts thorough, timely on-boarding and orientation of all team members.
o Legacy Ventures introduction
o Brand required training
o Benefits Enrollment
• Creates and maintains team member training tracking through grid/spreadsheet document that meet company and brand standards.
• Maintains all training documents in organized binders.
• Champions employee learning and development by coaching, mentoring and developing people for career growth and performance.

Performance Management/Development
• Coordinate and execute company performance review process
o Hourly – 45/90 day, annual (March/October)
o Management – annual (March)
• Support and guide property leaders through coaching/counseling and discipline process.
• Optimizes organizational results and individual effectiveness with clearly outlined expectations and measures.
• Drives property / company team member recognition programs that support organizational results.
• Leads and motivates people by modeling interpersonal effectiveness, communication, trust, advocacy and political acumen.

Risk Management
• Manages timely reporting/follow-up to team member work related injuries
• Ensure all documentation and tracking is in place required by Legacy and OSHA.
o First report of injury
o OSHA 300 Log
o OSHA 300A positing
• Manages unemployment claims to ensure limited risk with 3rd party contracted partner.
• Ensure safety practices are introduced documented and reinforced.
• Models and promotes safe behaviors at work in accordance with company and brand safety policies, procedures and guidelines
• Raises awareness with others and manages risks responsibility in compliance with company, insurance and brand policies and controls.

Financial Management
• Manage time card punches for all associates
• Process bi-weekly payroll – within timeline requirements of 3rd party payroll company.
o Accurate Pay code data entry
o Reconcile payroll data with GM/Finance designee prior to approval
• Manage PTO tracking
• Proper use of checkbook / expense management in accordance to company practices.
• Ensures that property level wage surveys are completed on an annual basis

Other Areas
• Partner with Corporate Director of Human Resources as needed.
• Self-starting personality with an even disposition to effectively communicate with guests, team members and community.
• Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint and other policies / rules of conduct, to include personal appearance / grooming, attendance and safe / efficient operations.
• Perform any other job related duties as assigned.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must have a flexible schedule and ability to work days, evenings or nights any day of the week, including weekends and holidays.
• Must have exceptional customer service skills
• Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
• Ability to work well in a team environment
• Must have a self-starting personality with an even disposition to effectively communicate with guests and staff.
• Possess excellent written, verbal, and organizational skills. Computer literacy and financial management a must.

Education and/or Experience: College degree or preferred. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The associate is occasionally required to walk and reach with hands and arms.
The associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

The company is an Equal Opportunity Employer and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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