• Promotes and upholds the 11 Bergstrom Guest Service Basics and Bergstrom Standards.
• Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting such information.
• Maintains professional appearance and neat work area in order to be seen as a professional company.
• Returns general phone calls and e-mails on a daily basis in order to assist anyone with questions and to build a communication network between all locations.
• Assists in day-to-day Human Resource operations as needed

• Develop and execute recruiting plans.

• Network through industry contacts, association memberships, trade groups, social media, and team members to find talent.
• Develop and track measurable facets of the recruiting and hiring process so that the processes are transparent and measurable. Set continuous improvement goals.
• Post openings and process applicants through the ATS system (Ultipro).
• Conduct phone screening and/or interviewing to assess a candidates fit for applied position.
• Refer and track qualified candidates to hiring manager.  Follow up on candidates to track interview and hire or no hire.
• Track and help coordinate sending of ‘No Thank You’ letter to candidates not qualified and correctly file all resumes.
• Track open and filled positions.
• Represents Company at Job Fairs (driving to and setting up these events).
• Prepare and conduct presentations on careers with Bergstrom at various functions.
• Lead diversity recruitment efforts in building a more diverse work force.

QUALIFICATIONS 

• One to two years of HR and/or corporate recruiting experience preferred.
• Experience with recruiting, technical recruiting a plus.
• Proven candidate sourcing and relationship building skills.
• A bachelor’s degree is preferred.

• Excellent computer skills in a Microsoft Windows environment.
• Effective oral and written communication skills.
• General knowledge of various employment laws and practices.
• Excellent interpersonal and coaching skills.
• Ability to work with various departments and foster teamwork.
• Ability to work independently with minimal supervision.
• Able to collect and interpret data-based measurements to demonstrate the effectiveness or failure of the recruitment system from position opening to onboarding.
• Skills in database management and record keeping.
• Ability to maintain the highly confidential nature of human resources work.
• Ability to travel for recruitment meetings, college visits, and career fairs.
• Excellent organizational skills.
• Must be able to identify and resolve problems in a timely manner.
• Gather and analyze information skillfully.
• Demonstrate resourcefulness and initiative in dealing with daily assumptions.
• Ability to multi-task and work in a fast-paced environment.
• Ability to interact effectively with guests and team members.

• Environment filled with distractions and interruptions.