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Presentation Submission Management
Conference Year:2015
 Presenter Information
First Name:Dan
Last Name:Potterton
Certification: 
Title:Chief Operating Officer
Organization:FEI Behavioral Health
Address:11700 West Lake Park Drive
City:Milwaukee
State:WI
Zip:53224
Phone Number:4143596579
Alternate Phone: 
Fax: 
Email:dpotterton@feinet.com
Website:www.feinet.com
Biography:Dan Potterton is Chief Operating Officer for FEI Behavioral Health with oversight for all customer facing functions of the organization. Dan oversees account management of the company and is responsible for the oversight and strategic direction of the company’s Crisis Management Services. Prior to his appointment at FEI, Dan worked as an independent healthcare business consultant providing consultation service to complex health care systems and advising venture capital firms. Prior to this, as executive vice president at CareAdvantage, he managed multistate operations and consulting services. Dan has nearly 30 years of experience in the healthcare and EAP/managed care industry.
Is at least 50% of your job duties a direct function of human resources?N
Have you had a HR, Leadership or Management related book published in the last 10 years?N
My company has been an exhibitor at the conference within the past three years.Y
My company has been an sponsor at the conference within the past three years.Y
My company has been an presenter at the conference within the past three years.Y
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 Correspondence
 PresentationInformationSeparator
Presentation Contact First Name:Amber
Presentation Contact Last Name:Alles
Presentation Contact Title:Marketing and Public Relations Coordinator
Presentation Contact Organization Name:FEI Behavioral Health
Presentation Contact Address:11700 West Lake Park Drive
Presentation Contact City:Milwaukee
Presentation Contact State:WI
Presentation Contact Zip Code:53224
Presentation Contact Phone:4143596614
Presentation Contact Email:aalles@feinet.com
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 Reference Information
Reference Conference Name:2012 Wisconsin SHRM State Conference
Reference Presentation Date:2012-10-05
Reference First Name:Amy
Reference Last Name:Utzig
Reference Organziation:Dane County Employee Relations
Reference Title:Human Resources Manager
Reference Phone:6082669253
Reference Email:utzig@countyofdane.com
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 Presentation Information
Presentation Title:Training HR to Respond to Traumatized Employees
Presentation Format:75 Minute Concurrent Learning Session
Presentation Track:Accountability
Methodology:N/A
Presentation Topic:Relationship Management
Ability Level:Intermediate 3-10 years Experience
HRCI Credits:NO
HRCI Number:N/A
 Program Overview & Learning Objectives
Program Overview:A critical event of any duration or scale has an extraordinary psychological impact on all those involved. Unfortunately, in the stressful and chaotic environment of a workplace crisis, the impact the event can have on the psychological health of its victims can often be overlooked. Providing psychological support to traumatized individuals is critical to assuring that your organization can continue to function in the midst of a crisis. Most importantly, psychological first aid is the key to victims of crisis maintaining a smooth transition to post-incident life.
This presentation will discuss how organizations can train their HR staff to provide psychological first aid to traumatized employees. The session will outline specific tips for communicating effectively with victims of crisis by specifically focusing on validating, listening, acknowledging, and nonverbal communication skills.
Learning Objective 1:Attendees will learn how to deal with symptoms of normal physical, behavioral, and psychological reactions to trauma, and the individual factors that affect these reactions.
Learning Objective 2:Attendees will learn the challenges and opportunities associated with providing psychological first aid to victims through the real-life experiences of other businesses in the past.
Learning Objective 3:Attendees will identify fundamental differences in how diverse populations perceive trauma and will learn how to provide customized support for these individuals.
 AV Equipment Information
Additional Equipment: 
Additional Equipment Special Request: 
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I understand that if I am selected to present I am responsible for providing my own laptop for my presentation.Y
Co-Presenter Last Name:N/A
 Acceptance of Terms
Yes I Accept Terms:Y
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 Co-Presenter Add
Do You have any Co-Presenters:NO
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Submittal
 Thank You