Position Title:Learning and Development Specialist
 
Date Posted: September 12, 2018
 
Job Location: Madison
 
Company Name: TMG by Magellan Health
 
Contact: Jamie Riese
1 S. Pinckney Street, Suite 320
Madison, Wisconsin 53703
(608) 210-3629
jriese@tmgwisconsin.com
www.tmgwisconsin.com
 
Description: TMG by Magellan Health is seeking a Learning and Development Specialist who is responsible for collaborating with teams to continuously empower and develop TMG’s people resources through the creation and cultivation of a learning organization that supports both the art and the science of TMG’s mission through the organization’s Strategies for Success. In collaboration with other teams, the Learning & Development Specialist will provide training and ongoing learning and development support throughout the TMG organization, focusing primarily on the requirements of the IRIS Consultant Agency, its orientation/onboarding programs and other identified learning and development needs.

 

Essential Functions:

  • Collaborate with others to identify learning objectives and delivery methods while enhancing the adult learning experience supported by needs analysis and interdepartmental collaboration. 
  • Be proficient at training across multiple learning scopes, including instructor-led, eLearning, web-based, and blended. 
  • Develop, organize, and modify learning materials to enhance learner’s experience.
  • Organize and deliver effective programs and services to meet the organization’s strategic objectives by preparing and conducting a variety of L&D sessions for staff, and by providing “just-in-time” training based on immediate team or individual needs.
  • Maintain the online modules and resources administered via the Learning Management System (LMS), and SharePoint, as well as answers questions from staff, as needed. 
  • Manage the orientation/onboarding program of new hires
  • Provide support to the IRIS Consultant position during the orientation/onboarding period. 
  • Track each trainee’s progress through orientation/onboarding and facilitates hands-on application of knowledge to ensure proper education for the role, and documents any performance issues by reporting to management as needed.
  • Manage employee information within the LMS by tracking attendance and completion of training programs, as well as running reports and fielding questions to provide support.  
  • Assist in the maintenance of the TMG Resource Library on TMG’s intranet to ensure all materials are current and up-to-date.     
  • Participate in meetings and discussions, and completes other duties as assigned. 
Minimum Requirements: 
  • 3-5 years training in healthcare or insurance industry. 2+ years experience leading and managing projects. 1+ year of formal training (classroom delivery, content design and development) experience. Equivalent combination of related experience and education will be considered.
  • Demonstrated understanding of instructional design, adult learning concepts, performance improvement, change management, and learning best practices.
  • Ability to convert abstract ideas into concrete learning solutions and proven ability to communicate technical information to non-technical customers.
  • Familiarity with behavioral health and managed care business, operations, and systems migrations.
  • Strong interpersonal skills.
  • Ability to function independently and as a team member.
  • Strong project management skills.
  • Effective organizational, time management and communication skills, combined with attention to detail.
  • Experience with a Learning Management System is required.
  • Strong working knowledge of MS Office suite of products.
Apple online at: https://magellanhealth.wd5.myworkdayjobs.com/en-US/magellan_health_careers/job/Madison-WI-53703/Learning-and-Development-Specialist_R00000021521

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